Military Ancestor

The National Archives and Discovery Supporting guide

How Do Copy Orders Work?

Copy orders depend on the record, its condition and the holder's current service, and terms are stated on the official site. Order only records you have already proved relevant, because a copy is a cost tied to one reference.

Published 31 October 2026 | Independent educational guidance | Deceased persons only

Filed under The National Archives and Discovery: A Method Guide

First checks before you go further

Copy orders depend on the record, its condition and the holder's current service, and terms are stated on the official site. Order only records you have already proved relevant, because a copy is a cost tied to one reference.

The catalogue entry is a record in its own right. Read it fully before you open the record it describes, because it tells you what you are about to see. Two people with the same name in the same unit are not an edge case. In large units they are the normal case, and the number is what separates them.

How to read this kind of entry

Keep the original terms in your transcription and put your interpretation in a separate column. A transcription that already contains conclusions cannot be checked by anyone else. If an entry seems to contradict the previous entry, read the entries between them. The contradiction often dissolves into a transfer, a posting, or a correction. Read appendices, maps and marginal notes as part of the entry, not as extras. An appendix can settle a place name, a date, or a name that the daily text leaves vague.

Dead ends to expect here

A trail that depends on a single fragile link, one spelling, one initial, one date, will break. Strengthen the link with a second record before you build on it. When a trail breaks at a transfer, a renumbering, or a reorganisation, follow the dates and the people, not the name of the unit or the ship. A photograph, a medal, or a story that points to a unit the records do not support is a prompt for one more check, not evidence that the records are wrong.

The order to work in

Do the unglamorous steps first. Fixing names, numbers and dates feels slow, and it is what makes every later step possible. Opening several records at once is how two people with the same name get merged into one timeline, so keep the work sequential and deliberate. Before the first step, gather every clue you already hold into one place. Steps taken with scattered clues produce scattered results.

StepWhat to do
1Fix the record series first, from the research guide for the record type you need.
2Search inside that series by unit, ship or date range, with the surname as a filter inside it.
3Read the catalogue description carefully: it tells you the dates, the coverage, and whether a digitised copy exists.
4Note the full reference before you open, download or order anything.

Where to go next from here

Return to the pillar guide when you lose the thread. Pillars exist to restore the shape of a section when detail has obscured it. Work the chain one link at a time. A timeline built link by link can be checked; a timeline built by jumping to the most interesting record cannot.

If the timeline now has a gap with a name on each side of it, the next record is the one that could bridge that gap, and no other record will do. Trust the process: fix the person, date the entries, note the references, and let the timeline assemble itself link by link.

Primary sources for this guide

Everything here is kept general and tied to official holders, so check the current position with the holder for your own case. The guide is educational information only: it is not personal professional advice, it is not a lookup service, and it settles nothing about any one person's service.

Please note: Coverage here is limited to deceased persons, and living people's privacy is protected: no material on this site identifies a living person from a service record. A holder's process, where described, should be followed as the holder currently sets it out.